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CCEC Mobile Banking App is now available for download to your smart phones. More information is in the updated Online Banking FAQ's which includes a reference guide for services available in Online Banking and through the Mobile Banking App. 

 A new feature includes Remote Deposit Capture where you can deposit your cheque to your account anywhere using the App. Please note that all cheques deposited via the App will have an automatic 7 days hold. 

Online banking login reminder: In the Login Name field enter your Account Number; and in the Password field enter your Personal Access Code (PAC). 

Click here to log into Online  Banking. 

 
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CCEC Mobile Banking App is now available for download to your smart phones. Go to the App store, search for CCEC Mobile Banking, and follow the instructions to download as you do for other apps. A new feature includes Remote Deposit Capture where you can deposit your cheque to your account anywhere using the app. Please note that all cheques deposited via the app will have an automatic 7 days hold. Read our Mobile Banking FAQ's for more information. 
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If you have unexpected expenses, emergencies and short-term financial needs, our Temporary Overdraft service may be able to help you. 


CCEC Members for at least 3 months may qualify for this short term relief. The Temporary Overdraft loan has helped cover the costs of vet bills, a family emergency and a shortfall before a payroll deposit.  As the loan is intended to be short term, it is to be repaid within 30 days. If you need a longer term, ask us about our Personal Loan service. 


To apply for the Temporary Overdraft loan, please complete the application formEmail the completed form , mail it or drop it off at the branch.  Atilio, our Personal Loans Officer, will be in touch with you.  


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On June 16th, 2021, CCEC introduced an enhanced online banking system. We added new features and increased login security.  While many features remain the same, we want our members to learn more about these new features in the Online Banking FAQ's.

 

  • Increased login security
  • Alerts
  • Mobile Banking App - coming soon
  • Mobile Cheque Deposit - coming soon.

If you have access to online banking you will notice changes on the login screen. There is a new link to iBank and you can use your current login and password to access your account. You will need to set up your security questions and image when you first log in to the new system and may be asked to change your password. If you are not currently using Online Banking, please give us a call and we will set it up for you. 

Increased Login Security: We take many precautions to protect the online banking environment and ensure your information is safe. For more information click on the Security tab once you have logged on.  There are three parts to our Online Banking security enhancements: a personal image, a personal phrase, and three challenge questions that only you know the answers to.

When you're signing in from a different computer, we'll ask you one of your challenge questions to verify your identity. When you answer correctly, your personal image and phrase will appear. You'll then know it's safe to continue; and we'll know that it's really you.

The image will be displayed every time you login. If you don't see the image you selected the next time you login, or a different image is shown, please close the browser and contact us right away, as you may not be accessing the legitimate CCEC CREDIT UNION Internet Banking site.

Interac e-Transfer: The fast, secure way to send and receive money. For more information, download the Interac e-Transfer FAQ's With the switch to iBank you may need to reset your Auto-Deposit. 

If you have any questions about iBank, please contact the branch.

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CCEC’s enhanced online banking iBank is coming on June 16th. There will be a new link to iBank on June 16th and you can use your current log in and password to access your account. You will need to set up your security questions and image when you first log in to the new system. We are asking our members to take the following precautions to ensure a seamless transfer: 

  • Schedule your e-Transfers in advance or after the go live date
  • Cancel all pending e-Transfers or contact recipients to complete the transfer. Pending transactions may not carry over to iBank
  • Cancel pending Requests for Money
  • Make a copy of your recipient list and their email addresses. 

We expect that the recipient list and all pending transactions will be carried over to iBank. However, we recommend that you make a copy of your recipient list and their email addresses in the unlikely event that the recipient list is not carried over. We look forward to providing our members with an improved online banking experience and will keep you updated as we move closer to our go-live date.

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Improvements are coming soon to CCEC’s online banking. We are adding mobile features and increasing login security. With the enhanced security measures being introduced, we feel that members will be more comfortable switching to online banking or using more online banking services.  

 

A few of the new features include: 

  • Mobile Banking App. 

  • Mobile cheque deposit - take a picture to deposit a cheque to your account. 

  • Get customized Alerts about your account activity sent to your phone or email. 


You will notice improvements on the login screen. It has a new look and you will be asked to set up User Authentication. Here are the three steps to follow: 


  1. On the login screen, you enter your Login Name which is your current Account Number; and your Password where you enter your Personal Access Code (PAC) from the current banking system. 

  2. Set up your User Authentication. Select three questions and enter your answers. 

  3. Pick an image to use as your Personalized Security Image. 


Each time you login, you will be prompted for this User Authentication confirmation. It is random if you answer the questions you set up but the image will be displayed every time you login. The User Authentication takes a few minutes to set up and we feel the increased security will help our members feel more secure and comfortable banking online.


We will be providing our members with more information on the enhancements and improvements to online banking. This is a great time to sign up for Online Banking and switch to e-Statements. Visit our website www.ccec.bc.ca for updates.


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We recognize times may be uncertain and finances may be tight this year. Saving for your future may not be top of mind. However, even contributing a small amount to your RRSP today will go a long way in the future.  It’s not just about long-term growth but also benefits, like lowering this year’s taxes.  More important, your funds at CCEC are invested in your community, neighbours and local businesses.  

Our members tell us that they are with CCEC because we are aligned with their values.  As we are hosting the second Virtual Town Hall on Saturday, January 16th at 10:30am, a member wrote to us saying, “CCEC fills a niche that no other credit union does: a people-centred perspective that sees everyone as an equal no matter their heritage, income, or orientation.” We continue to  be an independent single branch credit union in a financial industry that has been undergoing consolidation for many years. The member reminds us of our history and says, “Where else can BIPOC and employment-challenged communities go for vehicle loans? Where else can social enterprises go that aligns with their values-based mission statements? Where else could a WomenFutures Loan Guarantee Fund exist?” 

The member adds, “There is part of CCEC's original mission that is based on E. F. Schumacher's "Small Is Beautiful" (1973). There is something to staying small on purpose! CCEC has always been about ensuring its acronym stays true: Community, Congress and Economic Change. This is why CCEC exists. “

So, as we are encouraging our members to invest in an RRSP, remember that the funds in your RRSP at CCEC stays in your community and support what is important to you. 

Call us today and ask how you can contribute to, top up or start an RRSP. 

Email Joanne to RSVP for the Virtual Town Hall on Saturday and add your voice to the conversation on the future of CCEC. 


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Saturday, January 16th at 10:30am  is our second virtual Town Hall meeting. We want to hear from our members your thoughts about CCEC’s future and the upcoming Annual General Meeting (AGM).

 

At our AGM on February 4, 2021, we will be reporting healthy earnings in the year ending September 2020.  However, our long term financial planning indicates we will face challenges  The credit union sector is facing enormous pressure with ever increasing regulatory requirements, rising costs and low margins resulting from historically low interest rates. Across the province, over 25% of credit unions are currently considering a merger or acquisition. We want to share with you the informal conversations we have had with other credit union boards on their challenges and opportunities. 

 

Please RSVP to Joanne to attend the Town Hall and the AGM.  Join the conversation, hear what other members have to say and have your voice heard.  A zoom link will be sent closer to the date. 

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2020 was an unprecedented year.  It did not go as we were expecting as Covid impacted all of us.  We have seen loss of lives and changes in our communities and local businesses. As we are set to enter a new year, let’s pause, reflect and identify what is important to us.  

The CCEC Board is inviting members to join us to  discuss the future of the credit union and the upcoming Annual General Meeting. We hosted a Virtual Town Hall on December 10th and our second Town Hall is on: 

As you know, the credit union sector in British Columbia is facing enormous pressure with ever increasing regulatory requirements, rising costs and low margins resulting from historically low interest rates.  While our financial position is strong and we will be reporting healthy earnings in the year ending September 2020, our long term financial planning indicates we will face challenges. Across the province, over 25% of credit unions are currently considering a merger or acquisition.

 

CCEC’s Board has initiated some informal discussions with other credit union boards about what they are experiencing and what, if any, opportunities there may be to collaborate and/or join forces.

 

This is also a great opportunity to learn more about CCEC if you are interested in running for the Board at the AGM on February 4, 2021. Nominations are being accepted for 6 positions on the  Board and 4 positions on the Credit Committee. Click here for more information and to download the Nominations Form. 

 

We look forward to seeing you at a virtual town hall meeting and the upcoming virtual AGM on Thursday, February 4, 2021. 

 

RSVP Joanne  jmackinnon@ccec.bc.ca to attend the Town Hall and the AGM.  A zoom link will be sent closer to the time. 

 

Thank you and be safe and healthy in 2021.


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CCEC’s Board of Directors invites you to join us to discuss the future of the credit union and the upcoming Annual General Meeting.

 

CCEC is a member-owned financial co-operative and the Board seeks your thoughts about our future.


The credit union sector in British Columbia is facing enormous pressure with ever increasing regulatory requirements, rising costs and low margins resulting from historically low interest rates.

 

While CCEC’s financial position is strong and we will be reporting healthy earnings in the year ending September 2020, our long term financial planning indicates we will face challenges. Across the province, over 25% of credit unions are currently considering a merger or acquisition.

 

CCEC’s Board has initiated some informal discussions with other credit union boards about what they are experiencing and what, if any, opportunities there may be to collaborate and/or join forces.

 

This is also a great opportunity to learn more about CCEC if you are interested in running for the Board at the AGM on February 4, 2021. 

 

Please RSVP to Joanne and we’ll send you a Zoom link closer to the date. Thank you and we look forward to seeing you at a virtual town hall meeting.

 

We ae hosting two Virtual Town Halls: 

  • Thursday, December 10th  7:00pm – 8:30pm and 
  • Saturday, January 16th 10:30am – 12:00pm



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