Useful Links

Useful Links

Report a Lost or Stolen Member Card: Email; call our branch at 604.254.4100 toll free: 1.866.254.4100 - after hours: leave a message on extension 222.

After hours or anytime, you can Disable your Debit Card through our online banking. Visit Extra - tools and click on the Disable Debit Card link. This is one of the many enhanced safety and security features in our enhanced Online Banking.

Collabria VISA Cardholder Service: Available 24/7 In Canada and the US at 1.855.341.4643; and International Collect:  1.647.252.9549

Services and Fees: Click here to download the Services and Fees schedule  (effective July 15, 2021)




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