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Improvements are coming soon to CCEC’s online banking. We are adding mobile features and increasing login security. With the enhanced security measures being introduced, we feel that members will be more comfortable switching to online banking or using more online banking services.  

 

A few of the new features include: 

  • Mobile Banking App. 

  • Mobile cheque deposit - take a picture to deposit a cheque to your account. 

  • Get customized Alerts about your account activity sent to your phone or email. 


You will notice improvements on the login screen. It has a new look and you will be asked to set up User Authentication. Here are the three steps to follow: 


  1. On the login screen, you enter your Login Name which is your current Account Number; and your Password where you enter your Personal Access Code (PAC) from the current banking system. 

  2. Set up your User Authentication. Select three questions and enter your answers. 

  3. Pick an image to use as your Personalized Security Image. 


Each time you login, you will be prompted for this User Authentication confirmation. It is random if you answer the questions you set up but the image will be displayed every time you login. The User Authentication takes a few minutes to set up and we feel the increased security will help our members feel more secure and comfortable banking online.


We will be providing our members with more information on the enhancements and improvements to online banking. This is a great time to sign up for Online Banking and switch to e-Statements. Visit our website www.ccec.bc.ca for updates.


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