"Pandemic Pals," Caremongers, and Good Ol' Friendliness are practical ways more neighbours are now helping neighbours. COVID-19 has led to many random acts of kindness. These are uncertain times and we are being urged to reduce our social interactions to “flatten the curve”.   We have implemented "social distancing" guidelines and a voluntary  "shelter in place".

Many CCEC member groups and businesses have been impacted as they have closed their galleries and restaurants, or postponed festivals and events. Local businesses are struggling as they operate on tight margins. Restaurants that offer take-out are open and may not be accepting cash -  only debit and credit cards. With K-12 classes suspended indefinitely, school meal programs are being reviewed to ensure kids in need don’t suffer.  

We have neighbours who are struggling financially, who live month to month on a fixed income, and cannot afford to stock their pantry.  Let’s knock on their door (respecting social distancing) or phone them and ask how you can help.  

We all know examples of how our  community is reaching out and making connections to help those who are feeling even more isolated and lonely. It is inspiring to learn that some stores are dedicating times each day day for seniors or those who need assistance or consideration; accepting donations to distribute to those in need in their area;  starting initiatives like Breaking Bread that lets you know how you can support your local, independent restaurants.

It's heartening to see so many more people and groups become ignited about neighbourly mutual aid!

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Effective immediately and until further notice, our branch opening hours are: 

  • Tuesday to Friday from 12pm-5:15pm
  • Closed Saturdays

Our staff will also be more available by phone from 9:30am-5pm Tuesday to Friday at 604.254.4100. 

During this time, we are asking our members to not visit the branch unless necessary.  Please consider using ATMs, telephone and online banking.

We are taking proactive measures to serve our members safely and responsibly.  Your health and safety and that of our staff members remain our top priority during this uncertain time. 

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As your local credit union, we work to keep you and our community safe during this COVID-19 situation. As a community, regardless of COVID-19 and the uncertainty it presents for all of us, we should always be helping those who are more vulnerable to ensure their safety and well-being. 


In the midst of the COVID-19 situation, it is important that we provide as much information about the precautionary steps we are taking to mitigate risk to you and to our community.


It is helpful to organize ourselves to protect the vulnerable in our community. This could be elderly people in our neighbourhood, for example, or perhaps a whole family with infected kids, where everyone needs to stay in the house for 2 weeks or until testing negative. Get involved in your local Block Watch and community associations to learn more. 


At the branch, we are: 

  • Disinfecting and cleaning surfaces in contact by our members by wearing gloves 

  • Having hand sanitizers on the counter for your use

  • Encouraging our members to use ATM and online banking and not to visit the branch during this time unless necessary. If you cannot visit the branch, please call us and we can advise you how to proceed with safety and security for your banking needs. 


As a community, we encourage you to: 

  • Reach out to your neighbours who are more isolated and lonely to offer to do their shopping

  • Use grocery store delivery services or use a Community Supported Agriculture program that also supports our local food sources

  • Donate to the Food Bank and local Food Security projects


As a precaution, you may wish to have in your pantry non-perishable items like rice, pasta,  beans and vegetables including kale, miners’ lettuce and your favourites from the freezer.


In the midst of the COVID-19 situation, it is important that we provide as much information about the precautionary steps we are taking to mitigate risk to our community.  Learn more at the Vancouver Coastal Health website, avoid unnecessary travel and use common sense.  


Call us for more information and share your thoughts. 

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March is Fraud Prevention Month: Recognize, Report and Reject. 

Scammers can target any Canadian or Canadian business. Here are some tips and tricks to protect yourself or your business from scams and fraud. Remember, if it seems too good to be true, it is.  For more information and helpful tips visit the Canadian Anti-Fraud page.  

Read the helpful tips for Individuals:

Read the helpful tips for businesses:

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