NOTICE: RESET & IMPROVE YOUR MEMBERDIRECT PASSWORD
To improve security, we have introduced "Strong PAC". What does this mean? When you re-set your password, you will be required to include at least one (1) uppercase letter, one (1) number, and 5-12 total characters. Special characters are also permitted, but not required.
If you have not yet upgraded your password to meet the new criteria, please do it immediately.
This is a powerful and simple step to protect your accounts.
The fast, secure way to send and receive money. For more information, download the Interac e-Transfer How It Works & FAQ's
We take many precautions to protect the online banking environment and ensure your information is safe. MemberDirect® offers you the best security currently available in a commercial environment so that your personal and financial information is protected while in transit between your computer and our server. For more information on MemberDirect® security click on the Security tab once you have logged on.
- Log On: simply use your existing Personal Access Code (PAC). If you are a first time user and need a PAC, please call us during business hours at the credit union to have one assigned to you.
- Bill Payment: Allow 2-3 business days for processing.
- Transfer funds: If you need to transfer money to another member at CCEC please call today to ensure that your online account has these options.
- Account Activity: You can search your account for selected transactions. For example, for cheques, or for bill payments.
Please call 778.588.6811 locally and 1.844.588.6811 toll-free.
If you have any questions, please call us at 604-254-4100 or toll-free at 1-866-254-4100.