Smarter.  Brighter.  Better.

CCEC is converting to a new banking system on JUNE 1, 2016.  There will be service interruptions from Tuesday, May 31 at 3pm to Wednesday, June 1 in the late afternoon.  If you have further questions, please visit our website for more information or phone 604.254.4100.


During this conversion period, if you have any questions concerning your account we encourage you to contact the branch through email or by phone to 604.254.4100.

After conversion, if you have specific problem with your card or online access, please provide us with as much detail as possible about the issue, to assist us in tracking down the source of the issue.  Details would include the date and time, location (ATM or retail outlet), exactly what you were trying to do, and the exact error message.

Nothing is perfect and we ask you to check on your Future Bill Payments to confirm that bills were paid if they were scheduled during the conversion period.  Bill payments scheduled for June 1 will not be processed at the beginning of the day as usual, but will be processed in the afternoon, after the conversion is complete.

Q:  Why are we converting the banking system?

A:  We are converting to a new banking system to provide you with increased reliability and to increase our capacity to provide you with new services.  During the conversion, we will be doing everything we can to minimize any member impact; however, there will be some changes that will be necessary and important to note.  For updates, visit our website at .

Q: When is this happening?  And, can I get money from an ATM, do online banking, and make purchases?

A:  We are converting to this new banking system from Tuesday, May 31 at 3pm to Wednesday, June 1 in the late afternoon.  


You can deposit cheques or cash in an ATM.
the funds
deposited at ATM’s during this period will not be available for withdrawals.


Q: Will my cheques and pre-authorized debits and credits be cleared?

A: On Tuesday, May 31, we will process the clearing files as usual.  We anticipate we will next process the clearing file on June 1 in the afternoon, after our upgraded banking system is up and running.

If you have important transactions or special requests from May 31 to June 1, please get in touch with us ASAP so that we can address your concerns.

Q:  So, what can and can’t I do during this time?

A: See our Service Interruption At A Glance chart:


Telephone Support

Branch Banking


Online, Mobile & Telephone Banking

Monday, May 30


Closed as usual



Tuesday, May 31 before 3pm

Business as usual for account and transaction processing up to 3pm.

Open 10am-3pm



Tuesday, May 31 after 3pm

We are available to answer questions until 5pm.


Limited. We cannot process transactions after 3pm.

Not Available. Transactions cannot be processed after 3pm.

Wednesday, June 1

We are available to answer questions from 10:00am to 5:00pm.


Limited. We cannot process transactions until late afternoon.

Not Available. Transactions cannot be processed until late afternoon.

Thursday, June 2

Open 10am-5pm business as usual

Open 10am-5pm business as usual




Q: What changes will I notice in the new banking system?

A:  We’ve listened. The new system reflects a few of your requests.  You will see more features and easier navigation.  The system will provide greater reliability and give us the capacity to add new services.

  • NEW in Online Banking: You can download account activity to a PDF file; and we’ve added the Recurring Bill Payments feature to save you time to pay the same amount on regularly scheduled bills.
  • NEW in Telephone Banking: The phone numbers will be changing.  The new number for local calls is 778-588-6811 and toll-free is 1 844-588-6811.  Listen carefully as the order on the menu options has also changed and we do not have a Loan Payment option.  Navigation is easier.  Changes include:
  • Press * to go back to the previous option;
  • Use * key for decimal point when entering amount of the bill.
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Dan Lewis, a grassroots protester who participated 20 years ago in one of the largest acts of civil disobedience in Canadian history, has started Clayoquot Action to address the areas’ new threats.  The area known as the “Last Great Rainforest” is threatened by a proposed open pit copper mine by Imperial Metals, salmon farms, and the risk of oil spills if pipelines are built from Alberta to BC. 

Dan moved to Tofino in 1991 to operate ocean kayak tours in an area he calls the best kayaking locale in BC.  However, he quickly realized he had to get involved in conservation efforts out of self-defense.  He says, “The places I loved to visit, the wildlife living there, and my own livelihood was being put at risk by transnational corporations.”  He adds that, “Through this work I met people like my current partner Bonny Glambeck who helped me understand the linkages between various forms of oppression—that racism and sexism are related to human’s destruction of the environment.”

Looking back at the Clayoquot Summer 1993, he says, “As a movement we learned that when many people come together and contribute their talents, time and money, great things can be accomplished.  Using feminist consensus process, we were able to create joint actions in which all participants had a sense of ownership.”  Fast forward 20 years and Clayoquot Action is taking a fresh approach working to protect biocultural diversity using research, education, and peaceful direct action.  The conservation group stands for indigenous rights, democratic rights, and the rights of Mother Earth. 

Dan says the conservation movement has changed.  He says, “It's hard to believe that we were able to organize the mass protests (12,000 people participated) by faxing posters to health food stores.”  He comments on the changes noting that social media has made it easier to communicate and organize; environmental threats are taken far more seriously with most people acknowledge that mining disasters and oil spills are bad, and that climate change is real.  He feels there was a real awakening of ecological consciousness in the late ‘80s and early ‘90s, and it feels like such times are upon us again.

Clayoquot Sound is a household name because of past environmental battles, in particular environmentalists working in solidarity with First Nations.  The Nuuchahnulth nations have never surrendered their sovereignty, and still have the knowledge and ability to manage their territories.  Dan says that many people think Clayoquot was protected after the 1993 protests, but this is not true.  He believes that Clayoquot Sound is a symbol of hope.  Your support is needed to ban open pit mining to prevent a Mount-Polley-type disaster, and stop the pipelines to prevent the risk of an oil spill. 

Even if you never go to Tofino and Clayoquot Sound, we all have a responsibility to protect the environment and fight the transnational corporations from destroying our land.

If you find yourself in Tofino in July or August, check out Clayoquot Sound of Freedom,  every Tuesdays at 8pm.  Free admission. 

For more information and to lend your support: 

·         1-877-422-9453

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Credit unions are consumer owned enterprises that represent a fundamental challenge to conventional capital corporations.  Credit unions do not exist to generate profits, but to provide services to member-shareholders.  Recent published documents raise some interesting questions about the future of our credit unions.  

Consolidation and amalgamation over the last thirty years has drastically reduced the number of credit unions in BC (and elsewhere).  In the mid-eighties there was 120, now there are 43.  And the two largest credit unions comprise @50% of the deposits and almost 50% of the memberships in BC. Two papers submitted to the provincial government review of credit union legislation were made public online and provide pointed criticism of the erosion of member democracy in large credit unions. Submissions are public and the papers from Bruce Bachelor and Mark Latham both argue for enhanced democratic practices. Also,  provides an excellent overview of difficulties at Coast Capital Credit Union. 

But beyond that, credit union members also own "second tier" enterprises, or are the beneficial owners of these; Central 1, Co-operators Insurance, CUMIS Insurance, etc.  Since credit unions control these businesses, consumer owners rarely consider their stake in them.  But a recent paper from Central 1 provides a great overview, and a discussion of a 'restructuring' of these entities - Future State. But this paper fails to recognize consumer ownership as the key 'uniqueness' of our credit unions.

Over time the radical idea of consumer control has been down played.  More emphasis has been placed upon marketing smarts and service. Indeed, co-operative democratic governance has been under-represented and eroded.  Members are no longer encouraged to take active interest in the affairs of the credit union, unless there is a merger proposal. This is unfortunate, as the price of democracy is vigilance.  Our credit unions not only manage our savings, but also control substantial accrued 'wealth'; retained earnings is an asset held/owned in common by all members. This is community property.  

Our organizations do not 'belong' to the managers and directors. When there are big choices to make members should be consulted. Members must not only think about their own accounts and transactions, we all have a stake in the community organizations that we have jointly created over time and organizations that ought to be looking out for us as we move forward. 

CCEC welcomes input from our members on the evolution of the credit union system and how we may play our part.  Feel free to listen into this podcast with Ross Gentleman and Tammy Lea Meyer. 

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On behalf of the board, we are pleased to announce that Tracey Kliesch will be joining CCEC Credit Union as our General Manager as of May 15, 2016. Tracey is coming to CCEC after more than 12 years at Vancity in both operations and community investment. 

“It’s an honour and pleasure to welcome such a strong advocate for co-ops and community organizations to CCEC,” remarked Tammy Lea Meyer, Co-chair of the Board of Directors. “As a champion of co-operative economics and an active leader in the community, we are extremely pleased to have her take on this leadership role at our credit union.”

Tracey has spent the last five years as a Community Investment Portfolio Manager, where she has focused on building meaningful partnerships with mission-based organizations, as well as managing the Youth Community Advisory Committee and online forum. Outside of her work with Vancity, Tracey teaches Cooperatives and Community Economic Development at BCIT, and has worked internationally to promote and strengthen the cooperative model and help build the cooperative movement.

Ms. Meyer continued, “CCEC stands for Community Congress for Economic Change, and as an agent of change, we promote social justice and economic democracy.  It is clear to us that Tracey shares this commitment.  Her proven managerial skills in the financial service industry and a broad understanding of the social profit sector give us confidence that she will represent the values of our members and member communities.  She is well prepared to take on this leadership role at CCEC.”

“I am very excited and deeply honoured to become CCEC’s next GM and I look forward to stewarding the credit union’s continued success,” said Ms. Kliesch. “I have had the pleasure of serving community members in Squamish, Vancouver, East Vancouver and Burnaby for over 12 years with Vancity and look forward to continuing that work in support of CCEC’s members and community organizations. I look forward to working with the Board, our managers, our union and staff to continue to build an organization that is sustainably successful and true to our founding values. I am proud to take the helm of this local, autonomous and independent credit union that so clearly lives and advocates for cooperative values.”

Ms. Kliesch will be replacing Ross Gentleman who is retiring after leading the credit union for three years, having been an active volunteer and contributor for over 35 years. Although he will be missed as GM, we expect he will continue to volunteer in some capacity.

CCEC Credit Union provides financial services to non-profits, co-ops, social enterprises and progressive small businesses, and to individuals affiliated with these community organizations.  As a community development credit union, CCEC has worked with many projects associated with housing, childcare, health, environmental stewardship, gender equality, and free expression.

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Starting a public conversation in our country about the crime of sexual assault. 

CCEC Member Vancouver Rape Relief and Women’s Shelter is a long time champion women’s rights and fair treatment before the law. Recent court decisions and reported incidents have brought the issue to public prominence once again.  

Regardless of whether you feel the verdict in the Ghomeshi case was justified, it has prompted mainstream media to print editorials including  Time to drop the distinct crime of sexual assault and not as main stream to continue the conversation such as, Ghomeshi: a post verdict update in the Oracle.

In response to a video posted on facebook that went viral called, Your offender isn't a creep': One woman's story of reporting a sexual assault”, Louisa Russell, Spokesperson for the Vancouver Rape Relief and Women’s Shelter  says, “I thought she was brave to speak out about the violence committed against her in her own name. Her experience is typical of what women tell us on our crisis line. I fully agreed with what she said about not going alone to the Police.” 

She continues by saying that her organization carried out a research project on attrition rates in Canada and found that the likelihood of a case proceeding to court went up drastically if the woman took an independent women's advocate with her.  Representatives of the Vancouver Rape Relief and Women's Shelter stay beside a woman throughout the criminal justice process and help prepare her for what to expect. Louisa says, “We know that most women do not want to use the police but for the 30% of our callers that do we go out of our way to make sure she gets the best response possible.” 

Be sure to support the work of the Women’s Shelter in their Annual Walk on May 29.  Funds raised will help pay for the operating costs of the rape crisis centre, the help-line, the transition house including food, transportation for women to get to safety, attend support groups and legal clinics, creating sexual assault prevention materials and public education in the community.

The outcome of the recent high-profile sexual assault case in Toronto prompted Jackie Stevens, Avalon Sexual Assault Centre in Halifax to say, “we want to express our deep admiration and respect for the survivors who so courageously came forward in this case. Their willingness to come forward has started a public conversation in our country about the crime of sexual assault, a conversation we hope will help create a safer environment for others to come forward.”

Sexual assault is not the survivor's fault and is a violent crime. What clothes a person wore, where they were, who they were with, or whether they were under the influence of drugs or alcohol at the time of their assault is irrelevant. The only person responsible for a sexual assault is the person who commits the crime.

For more information and to support the work of Rape Relief:

Tel: 604 872 8212


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Did you know?  In Vancouver:

  •  65,000 people who are spending more than 50% of their income on housing are facing homelessness. 
  • BC Housing has 5 year wait list. One person was told he better be prepared to go to a shelter as there are an awful lot of people like him on fixed incomes and facing renovictions.
  • More than half of Vancouverites live in rental housing.  But more than 81 per cent of the current rental housing was built in the 50’s and needs upgrading.
  •  People most affected are too busy surviving and lack the capacity to fight. 

Meet CCEC Member and Inman Award Nominee, The Social Housing Alliance (SHA), who are changing their name to Alliance Against Displacement.  They feel this will better represent their movement's roots in displacement due to real estate, and Indigeneous displacement due to resource extraction.  Sign up for their newspaper, The Volcano, and learn how our low-income, working class & Indigenous communities are struggling for social justice in Vancouver & in BC. 

Why we belong to CCEC:  
CCEC reflects our movement’s values.

Housing, like food, is a basic human right.  We all need affordable, good, secure housing to live a healthy life, to enjoy our friends and families, and to contribute to our communities.  Vancouver and BC has a housing crisis.

Those at risk of being homeless are not only in the Downtown Eastside.  For example, SFU students are evicted from student housing; and renoviction is becoming too common in the Metrotown area.  It used to be that you were evicted for being a bad tenant. Today, you’re more likely to be evicted because you’re in the way of someone maximizing their profit.

Letizia Waddington, volunteer organizer says, “We see the need to organize on a daily basis, the challenge is that people most affected are too busy surviving, and the greater proportion of British Columbians believe that they will be fine with working hard.”


Their platform to end the housing crisis in BC is: 

·         BUILD 10,000 units of good quality social housing per year.

·         FUND and support community-based solutions to the housing crisis.

·         PRIORITIZE social housing for people who are homeless or at risk of homelessness and those most discriminated against.

·         SAVE existing low-rent housing.

·         PROTECT and empower tenants.

·         INCLUDE everyone who needs housing.

For more information:  The website is being updated. 


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grunt gallery and CCEC became friends and neighbours in our original location on East 6th Avenue in the historic Ashnola Building, where we resided from 1984 to 1995.  Soon after opening, grunt became clients at the local credit union and have been ever since.  32 years!  Now, grunt gallery’s new monthly giving campaign in partnership with CCEC invites you to make monthly donations to support our work.  

For more information visit their website or make an online donation or call them
604 875 9516 to make monthly contributions. 

  • Spark – A Fireside Artists Talk Series is produced at the Native Education College on East 5th Avenue, and features young aboriginal artists sharing insights and challenges about their artistic practices during brown bag lunch sessions on the third Thursday of every month
  •  #callresponse presents the work of First Nations, Inuit, and Métis women and artists as central to the strength and healing of their communities.  It’s one of only six projects selected for support by the {Re}conciliation Initiative of the Canada Council for the Arts#callresponse focuses on the “act of doing” through performative actions, highlighting the necessity of communal dialogue practiced by Indigenous Peoples.
  • The Blue Cabin is a civic project (in partnership with Other Sights and Creative Cultural Collaborations) that saved renowned Canadian artists Al Neil and Carole Itter’s foreshore cabin on Burrard Inlet from demolition, with a vision to convert it back into a working studio as part of a new artist residency program. 
 Projects like these make up the fabric of grunt’s reputation for bringing focus to the kind of artists and art projects that are vastly underrepresented in conventional galleries.

Your donations help to keep our doors open and our events free, always.  Just $10 a month is enough to make a big difference to a small community gallery like ours.  We hope you’ll drop in to visit the gallery and enjoy some of our performances and exhibitions.

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Galiano ranks 2nd to Inuvik for core housing needs.  Meet CCEC Member, Galiano Green (a project of the Galiano Land and Community Housing Trust).  They are creating an innovative model for non-profit, low-income affordable home ownership project.   Galiano Green makes it possible for motivated singles and young families to "build your own home without the high cost of owning land." 


Why we belong to CCEC:   Several of our community members suggested that we contact CCEC.  We felt that the scale of CCEC was right for our island community.   We were pleased that CCEC was responsive, helpful and interested in what we are doing.   They showed an immediate understanding of our vision and helped us think of real-world solutions to our financing.  
Tom Hennessy, Director


Residents on Galiano were looking for ways to revitalize their community as lack of affordable housing has forced young people off island for work and made it prohibitive for those on fixed incomes to secure housing.  Galiano Green has made it their mission to create an innovative non-profit affordable housing model that could be employed in any small community in Canada. They created a small lending group using land resources and established a loan guarantee fund at CCEC.  The fund has allowed CCEC to make loans for small business, housing and agriculture in their community since 2009 Tom Hennessy, Director, says, “We think that the creative financial model we have worked out with CCEC will help us achieve this goal”.  

Affordable housing has always been the most pressing problem for the community on Galiano.  Because they are close to Vancouver, city residents purchase houses on Galiano to use for weekend and summer vacations.   More than half of the houses on Galiano stand empty most of the year.   Rents for the remaining homes are very high and tenancy is insecure because renters have to move out during the summer when their homes are used by the owners as inflated weekly rentals or used for the owners’ family vacations.  The situation has becomes worse every year as more homes are taken out of the rental market.  As the situation becomes more precarious on Galiano, this only increased the groups’ determination to find a solution.  

Starting in the fall 2016 based on the current approval process with the Islands Trust, construction will start on 20 homes, ranging from 500 to 1000 square feet. Each home owner will be responsible for harvesting, storing and treating enough rainwater to serve that household’s needs. The property has a separate well with a significant supply.  Two common buildings are planned: one for laundry and shower and eventually, a multi-use building which could include a meeting area, workshop/studio and daycare.

For more information contact:   Tom Hennessy - phone: 250 539 2960,  email:

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Abolishing a pillar of colonization: the prison system

The acceptance speech for the Roger Inman Award with Joint Effort member Lora McElhinney

I’d first like to acknowledge that we are on the unceded territories of the Coast Salish Peoples: the Squamish, the Tsleil-waututh and the Musqueam. My name is Lora McElhinney and my people come from the traditional territories of the Irish, the Scottish and the English. I am grateful to be speaking tonight about the abolition of one of the pillars of colonization, the prison system and the role of Joint Effort in this fight.

Claire Culhane once said, “we have to fight while we still have time,” in response to the growing reaches of the police state in Canada and the fight for Prison Abolition. I was not part of Joint Effort when she was alive (I joined in 1999), but 25 years after she said this there is no less sense of urgency and “no better fight in town”, although unfortunately there are still prisons.

I went into BCCW with Joint Effort less than a month after I’d gone to Seattle to the WTO for the protests that brought activists and militants, academics and shit disturbers together for three days of theatre, popular education, candlelight gatherings, peace marches, parades, prayer, direct action, non-violent passive resistance, music, drumming, vandalism, arson and unarmed disruption of the police state and the trade talks it was protecting. Tuesday night, running from rubber bullets, tear gas and a monstrous army tank there was no turning back from having seen the show of force and the expressionless, choreographed uniformity of the thousands of police.

So it was with a healthy mistrust I went into BCCW for the first time. What I didn’t realize was what I would learn about freedom, about life, about being a woman, about Native traditions and teachings, spirituality and politics and history, about speaking your mind under surveillance, about never being manipulated into thinking you are changing the system, about those who have died in prison in protest, for prisoner rights and liberation, about creativity and self-expression as modes for liberation and emancipation, about the double-edged sword of education, about the bold faced lie of rehabilitation, about totalitarianism and who is being concentrated and warehoused in prisons sometimes in secret in Canada, about remaining idealistic and realistic after huge defeats such as the passing of the omnibus bills, about breaking isolation, about the capacity of the community to support each other with limited financial resources, none whatsoever taken from the state or church, with centuries of combined experience in community support and advocacy, resistance, art and writing, collective organizing and ally work and with the understanding that those most oppressed by the system are in the best position to know what is wrong with Canadian society.

It is timely that Joint Effort, with its roots in the Women’s Movement, Social Justice Movements and Alliances, Anarchist destruction of oppressive regimes, should win the Roger Inman Memorial Award, now that, to misquote Justin Trudeau, “it’s no longer 2015.” What becomes of the Broken Hearted, what becomes of a system fortified by unalterable totalitarianism, what becomes of hundreds of changes of laws and thousands of words of condemnation. This is a crucial time for the community inside and outside of prisons to push for prison abolition. Even if we could retract every law and policy the Harper government put in place, even if he was put in jail himself, as David Suzuki said he should be this week, this would only obscure the fact that prisons are punitive, obsolete and make even the freedom of those on the outside conditional. To quote a woman we met a few years ago at ACCW who was protesting the lice and foot fungus epidemic inside, “We’re shutting this place down! Call the health inspector. We’re shutting this place down!

Thanks so much to CCEC and to the billions of individuals and organizations and movements who have supported people’s freedom and self-determination anywhere all over the world at any time. It is important to understand how vast, how diverse and how rich we all are together when we admit we don’t want to be imprisoned.

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Personal chef meets postpartum doula - that’s what The Veggie Doula brings to the table.  Meet CCEC member, Chef Laura who says, “Let me worry about food preparation so that you can focus on the most important task - bonding with your new baby.”  With the intent of alleviating some of the challenges and stress of bringing home a new baby, The Veggie Doula comes to your home and prepares veggie-centric meals for baby and the whole family. 


Contact The Veggie Doula at:



Having a baby can be one of the most joyful experiences of peoples’ lives. It can also be one of the most stressful.  All families, big and small, can find the new adjustments overwhelming.  This is why Chef Laura has set out to alleviate some of these challenges.  The Veggie Doula carries one week of groceries on her bicycle fit with a trailer to prepare veggie-centric meals in your own home! The goal is to support families and provide nutritious, high-quality meals during this special transition.  With the intent of alleviating some of the challenges and stress of bringing home a new baby, The Veggie Doula comes to your home and prepares veggie-centric meals for baby and the whole family.


Professional doula and chef, Laura is both.  Classically trained in culinary arts at George Brown in Toronto, Laura is skilled in creating satisfying vegetarian food made accessible for everyone in the family.  Years of nanny experience helped her developed new ways to satisfy picky eaters and her own complex palate pushes her to explore exciting new flavours for those with more sophisticated tastes. In addition to helping several families through their birth and postpartum experiences, she has received accreditation in both postpartum Doula and Breastfeeding Support from Douglas College in Vancouver.   Bringing her favourite things together - food, birth and bicycles - The Veggie Doula was born.


The Veggie Doula’s services make an invaluable group baby shower gift as well as a necessary preparation service for yourself as parents-to-be. Grandparents near and far may also delight in the service and care they can provide by hiring Laura.


Personal chef meets postpartum doula - that’s what The Veggie Doula brings to the table.


Contact The Veggie Doula at:


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